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| JANUARY 2008 e-NEWSLETTER | BACK ISSUES |
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January 8, 2008 Speaker: Harvey McChesney III, CPIM Tucsonís, Clearwater MAP 13563 Icot Blvd Clearwater, FL 33760 5:30 - 6:30 Social Hour 6:30 - 8:00 Dinner and Speaker Presentation RESERVATIONS TOPIC: Learn to Listen - to Learn Just because you're talking, does not mean I'm listening. The skill of listening is taken for granted by nearly everyone. Active listening is not hard to do but it does require concentration and a conscious effort. In today's world of rapid change and greater use of teams to resolve problems or take advantage of opportunities, our ability to effectively listen is becoming increasingly important for success. We must be able to hear what someone else is saying and understand the entire message. That includes what is meant by the specific words used, by the emotions behind the words, and even an understanding of what is not said. Through the use of active listening that we can increase our individual and team productivity. This interactive workshop will explore why good listening skills are so important and identify the key elements that must be done for successful active listen. The techniques for paraphrasing -- to close the loop in active listening -- will also be defined. Finally, all participants will have an opportunity to internalize their learning in an interactive listening and paraphrasing exercise. The exercise concludes with a discussion of observations to reinforce the learning. In this session, you will:
Keith J. Chaisson As we begin the New Year 2008, we look forward to the next 50 years of APICS. Last year marked the 50th anniversary of APICS - 50 years of outstanding service to the manufacturing industry. Since 1957, individuals and companies have relied on APICS for its superior training, internationally recognized certifications, comprehensive resources, and worldwide network of accomplished industry professionals. [More...] The APICS Southeast District web site is now up and available to find additional resources. To visit click on the following link [More...] The 2007 International Conference Proceedings are now available on line. 
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